Good Faith Matters: Practicing Ethics in Every Claim Investigation Webinar Recording

Recognizing ethical dilemmas is the first step toward ensuring fair, objective, and well-documented claim investigations. This two-hour webinar equips insurance professionals with tools to identify and navigate potential conflicts of interest or other concerns regardless of claim type.

Request the recording of Alpine Intel’s webinar, Good Faith Matters: Practicing Ethics in Every Claim Investigation, and you’ll learn how to apply ethics and the principles of good faith when handling claims, cultivate ethical qualities and behaviors, and maintain good faith when questions arise about the validity of certain claim details.

VRC Investigations Vice President of SIU Compliance and CE Programs Curtis Whitfill, CFE, CIFI, leads the presentation. He has more than 30 years of experience in the criminal investigation and claims management industry.

In the recording, Curtis discusses:

• Types of ethical challenges that may arise for the modern claim professional
• Ethical traits every insurance professional should strive toward and the discipline of self-evaluation
• How to help ensure thorough investigations, prompt and fair communication, and equitable resolutions

He also reviews real-life case studies that put the information from earlier in the lesson into context.

Complete the form to receive the webinar recording link via email.

Important: Previously recorded webinars do not qualify for continuing education credit.

The webinar was hosted by VRC Investigations, which specializes in fact verification and evidence gathering as part of the Alpine Intel suite of services.

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.