Case Study: Theft Claim Exceeds Policy Limit

A theft claim with questionable elements, including reported losses that exceeded the policy limit by more than $50,000, prompted an adjuster to seek further fact verification from VRC Investigations.

Download the Theft Claim Investigation Case Study to learn how VRC’s SIU team used several methods, including metadata and document analysis, to gather evidence and verify details of the claim, which sought coverage for repairs, cleaning, temporary housing, and replacement items. VRC’s findings provided the adjuster with the necessary information to make a confident and informed determination.

The case study also discusses VRC’s role in:

• Validating loss details and verifying the purchase of the reportedly stolen items
• Procuring photos and body camera footage from local law enforcement to compare against claim details
• Conducting a metadata and document analysis to identify potential inconsistencies or indications of modifications to submitted documents

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.