National Fire Experts provides actionable intelligence to residential, commercial, industrial, vehicle, and specialty equipment fires with the highest degree of accuracy, consistency, and professionalism.
With hundreds of years of combined experience, our fire investigators adhere to the National Fire Protection Association’s (NFPA) guidelines and standards to evaluate the evidence from any fire scene through our 11-step investigation. Our investigators are certified by Alpine Intel, ensuring they have all necessary professional qualifications and licenses and undergo extensive training in customer service, report writing, and litigation support.
In addition, our Large Loss Response Team provides rapid deployment of investigators, licensed engineers, and specialized resources to support complex fire losses of any size, helping secure scenes, preserve critical evidence, streamline investigations, and accelerate cycle times.
Backed by the Alpine Intel suite of services, we leverage industry-leading structural, mechanical, and electrical engineering support; evidence management services and product failure testing that provide a single-entity chain of custody; secure storage facilities with 24-hour security camera coverage; and unparalleled laboratory facilities, all in service of your litigation and subrogation needs.
Donan Fire Investigation is now National Fire Experts.
- Residential
- Commercial
- Vehicle
- Marine Vessel
- Industrial
- Specialty Equipment
Why Thousands of Adjusters Trust National Fire Experts
We provide the most actionable origin and cause reports in the industry with an easy-to-read summary at the beginning of the report with the most crucial details adjusters need. Each of our reports identifies the most plausible origin and cause of the fire, action items the adjuster can complete to make more confident claims decisions, and the status of all relevant fire evidence.
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Fire Investigation Claim Resources
Case Study: Industrial Fire Investigation
A fire at a manufacturing facility led to a complex claim and left the carrier in need of details about the ignition sequence. That’s where National Fire Experts stepped in to help.
Investigating Fire Suppression Systems After Commercial Fires
Learn how Certified Fire Protection Specialists (CFPS) can examine fire suppression systems to determine their impact on commercial fire losses.
Key Differences Between a Fire and Explosion Investigation
Find out how a fire and explosion investigation differ, why qualified experts are essential, and how their findings may impact insurance and legal outcomes.