Guides

Learn about what makes marine vessel fire investigations particularly complex and become better prepared to handle related claims or cases.

This quick-reference guide to various siding materials includes key characteristics, expected lifespans, and potential damages.

Discover how expert assessments can uncover the true causes of loss in electrical equipment claims, ensuring accurate settlements and preventing unnecessary expenses.

Get insight and tips about weather-related perils that impact pools and hot tubs, identify key components via diagrams, and learn why expert assessments are vital.

Don’t wait and see when it comes to potentially damaged equipment. Learn warning signs, risks, and how expert assessments reduce downtime and more in complex technical claims.

Discover how these four questions can help adjusters manage elevator loss claims efficiently, ensure safety, and arrive at accurate settlements.

Discover where to find admissible video footage for your claims and how to navigate legal and ethical considerations when obtaining it. 

Learn how to properly collect, verify, and use video evidence to strengthen claim investigations, support negotiations, and ensure admissibility.

Check out this interactive guide to explore the consequences of installation errors, from sagging floors to cracked tiles, and what steps to take to accurately resolve claims that include them.

Build policyholder trust and settle claims more fairly by having these qualities of ethical claims professionals.