Case Studies

Learn our fire investigation process and how we secure evidence with this fire case study that has indicators of incendiary fire.

A school reported 375 HVAC systems as hail damaged. The adjuster sought an objective HVACi assessment and accurate next steps.

Controlling claims leakage while increasing adjuster efficiency, consistency, and accuracy are among top priorities for insurance carriers. One Top 10 carrier found a way to tackle all those challenges by collaborating with HVACi.

In this Scary Story, the adjuster handled a claim for a damaged boiler that was estimated to have a replacement cost of nearly $10,000.

An adjuster needed support evaluating three HVAC systems for the initial claim. A few weeks later, the policyholder was worried about a noise coming from a furnace in one of the systems and wondered if it was related.

Want a scary story that could keep you up at night? Have you heard the one about an adjuster settling a claim on such incorrect information that it leads to more damage?

Hail is a common cause of peril for residential HVAC equipment. Find out how an adjuster sought HVACi’s help in determining if hail had damaged the policyholder’s HVAC system and to what extent.

Find out how one such Top 20 national property and casualty insurance carrier partnered with HVACi to establish a data-driven decision tree based on policy and historical claim data to streamline the claim process.

For this claim, the carrier and their policyholder sought answers related to potential structural damages to an ocean-front property in the path of a major hurricane.

Using a real-life hail-related roof claim, you’ll find out how our licensed engineers determine an accurate conclusion through interviews, property inspections, research, and testing.