Articles

Water softeners are often the best option for property owners to combat the effects of hard water, but when they fail to operate as designed, the consequences may spread to other equipment.

Reputable resources such as materials testing standards, building codes, weather data, and subject matter organizations help experts bring you conclusions that support a fair and defensible claim decision.

Cracked tiles are often symptoms of more extensive issues, and ignoring them can be a serious mistake.

Moisture exposure can damage a home’s drywall, causing stains, cracking, and mold growth. Each of these conditions has something to tell us about where the water came from, and how long the moisture has been present.

The scientific method is a tried and true method of examining evidence to arrive at a conclusion that’s unbiased and supported by facts.

Each year, thousands of property owners report hail damage to asphalt shingle roofs. Know what to look for that may verify hail damage.

A successful investigation hinges on attention to detail, and a fire investigator has a lot of evidence to consider when inspecting the aftermath of a range fire.

Successful subrogation ensures you recover the costs of settling the claim while making the insured whole. It seems like a win-win situation. So why is it an underused option when it comes to product failures?

Every insured product failure is an obligation and an opportunity. Often, the responsibility to get your customers paid can seem like the only priority.

Identifying key characteristics of wind and other perils, as well as the factors that contribute to each, ensures a more accurate diagnosis of the cause of loss.