Fire Claims

A car spontaneously erupted into flames. This visual case study explains how the National Fire Experts team determined the unexpected origin and cause.

Gain insight into this classification of fire, including how you can prevent bias from derailing an investigation.

A resident plugged in a space heater and returned to find an electrical fire inside the bedroom wall. The contractor estimates ranged from $10,000 to $27,000.

Smoke and fire claims are likely to include many items that could be damaged. However, not all items present during the fire will need to be replaced.

Make sure you’re well-versed in winter fire risks, causes, policyholder safety tips, and the electrically powered equipment that may be included in claims.

Learn our fire investigation process and how we secure evidence with this fire case study that has indicators of incendiary fire.

Not sure what you need to know from a fire investigation? Ask these five questions to start the claims process off right.

Regardless of where the fire is, internal and external HVAC components are at risk for damages from smoke, soot, and ash. A home that’s miles away from the nearest fire can still sustain major soot and ash damage.

Residential HVAC equipment is vulnerable to smoke and fire damage, but full replacement may not be necessary to return the HVAC system to pre-loss condition.

Because of their location, exterior components such as condensing units and the equipment contained therein are vulnerable to smoke and fire damage.