Fire Claims

Not sure what you need to know from a fire investigation? Ask these five questions to start the claims process off right.

Regardless of where the fire is, internal and external HVAC components are at risk for damages from smoke, soot, and ash. A home that’s miles away from the nearest fire can still sustain major soot and ash damage.

Residential HVAC equipment is vulnerable to smoke and fire damage, but full replacement may not be necessary to return the HVAC system to pre-loss condition.

Because of their location, exterior components such as condensing units and the equipment contained therein are vulnerable to smoke and fire damage.

Christmas trees are a beloved holiday tradition, but even these brightly lit and colorful decorations have a dark side.

Complete the form to learn about the superior level of service from National Fire Experts, from customer service to origin and cause expertise, in this step-by-step guide.

Make sure you’re getting what you need from your investigative partners for kitchen fire claims by arming yourself with basic facts and key indicators.

The policyholder and the insurance adjuster handling the claim weren’t sure how the garage fire started and needed conclusive evidence to know why it occurred and how to prevent another one.

It takes a certified investigator to fully evaluate the origin and cause of many fires, and the investigation may include jargon you aren’t familiar with.

A fire intentionally ignited in a place a fire shouldn’t be is incendiary in nature. Know eight key indicators of these fires.