Better Communication with Policyholders Improves the Claims Process
We’ve developed four strategies adjusters can use to improve communication with their policyholders.
4 Resources Important to Your Structural Property Claims
Reputable resources such as materials testing standards, building codes, weather data, and subject matter organizations help experts bring you conclusions that support a fair and defensible claim decision.
Why the Scientific Method Matters to Forensic Investigations
The scientific method is a tried and true method of examining evidence to arrive at a conclusion that’s unbiased and supported by facts.
Five Ways To Streamline the Subrogation Process
Successful subrogation ensures you recover the costs of settling the claim while making the insured whole. It seems like a win-win situation. So why is it an underused option when it comes to product failures?
Do I Have What I Might Need to Subrogate?
Every insured product failure is an obligation and an opportunity. Often, the responsibility to get your customers paid can seem like the only priority.
Decoding HVAC Claims – Actual vs. Reported Cause of Loss Webinar Recording
The policyholder may confuse damage resulting from typically non-covered perils like wear and tear for something else, like smoke and fire or wind damage.
HVAC Systems 101 for Adjusters Webinar Recording
Understanding commonly claimed residential HVAC system types and components and why it’s so important to obtain an accurate cause of loss every time can help prevent claims leakage.
6 Questions to Ask Before Settling Electronics Claims: A Practical Guide to Accurate Settlements
Claims with electronics and other electrically powered items can be difficult to settle because such a variety of items falls into that category.
Scary Story: The Customer Does the Inspection
Having a policyholder take pictures and provide data can be helpful when circumstances don’t allow experts to come in to conduct the evaluation.
Tree Impact Case Study
A tree fell through the roof and wall of a policyholder’s bedroom during a storm. The carrier reached out to Donan for a scope of damage and to get repair recommendations.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.