How To Reduce Claims Leakage From HVAC & Refrigeration Claims
Minimize claims leakage from HVAC insurance claims with expert insights and practical strategies. Find out how.
A Step-by-Step Guide to Settling Residential and Commercial HVAC Claims
Adjusters won’t be concerned about whether they’ll make an accurate settlement decision for claims with HVAC equipment if they abide by the following simple steps.
5 Questions To Ask Before a Fire Investigation Guide
Not sure what you need to know from a fire investigation? Ask these five questions to start the claims process off right.
HVAC Efficiency Rule Changes for Equipment Made or Imported to the U.S. in 2023
Beginning Jan. 1, 2023, HVAC manufacturers will have an updated set of efficiency guidelines to follow for residential HVAC system equipment imported to or made in the U.S.
Customer Service and a Good Policyholder Experience Go Hand in Hand
Qualities determined to drive customer satisfaction include speed of the claim settlement, ease of communicating with the insured, employee knowledge and professionalism, employee courtesy, and process transparency.
Adjusters, Ensure Accurate HVAC Claims Settlements by…
Settling HVAC claims fairly and accurately begins with making sure you have all the necessary information and that it’s verified through an HVAC assessment.
Adjusters, Don’t Let Complex HVAC Systems Be Your Claim To Shame
Here are four consequences that can occur when adjusters try to handle claims that include complex HVAC systems without assistance from an objective expert.
Don’t Let Improper Installations and Repairs Hide in Your HVAC Claims
Here are a few real-life claims that adjusters assigned HVACi that resulted in findings of improper installation and faulty workmanship.
Should I Use Donan’s CTL?
Take this quick quiz to find out if the CTL is right for your claim based on these common scenarios.
Adjuster’s Glossary of Fire Investigation Terms Guide
It takes a certified investigator to fully evaluate the origin and cause of many fires, and the investigation may include jargon you aren’t familiar with.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.










