Valve Failure Case Study

An appliance that fails in winter may be unnecessarily linked to freezing conditions; however, licensed engineers can determine if the failure was caused by cold weather, a manufacturer’s defect, or something else.
A carrier asked Donan’s team at the Component Testing Laboratory to determine the cause of failure to a leaking washing machine valve with reported freeze damage. Scientifically based testing proved it had nothing to do with the temperature.
Fill out the form to receive your Valve Failure Case Study and learn more about:
- How not having all the facts about a cause of failure could lead to missed subrogation opportunities
- How product failure testing and previously conducted destructive testing determined a more accurate cause of failure
- The process used to determine what caused the failure and why it was considered a manufacturer’s defect
Don’t miss insurance-focused resources and webinars about property, perils, and trends impacting claims nationwide by signing up for The Savvy Adjuster Newsletter.
Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.
Request Your Copy
Related Resources
Dishwasher Water Loss Failure Case Study
In this case study, the handling adjuster turned to Donan’s evidence management services for single-chain-of-custody shipping and an expert assessment of a leaking dishwasher.
Electrical Systems Case Study
We helped resolve an unnecessarily costly claim in which a contractor stated that the electrical pedestal and subpanel would need to be replaced for over $10,000.
Suspected Freeze Failure Component Testing Case Study
Discover how CTL’s expert product failure testing determined the cause of a leaking water filter and empowered an adjuster to make informed subrogation decisions.



