Valve Failure Case Study

An appliance that fails in winter may be unnecessarily linked to freezing conditions; however, licensed engineers can determine if the failure was caused by cold weather, a manufacturer’s defect, or something else.

A carrier asked Donan’s team at the Component Testing Laboratory to determine the cause of failure to a leaking washing machine valve with reported freeze damage. Scientifically based testing proved it had nothing to do with the temperature.

Fill out the form to receive your Valve Failure Case Study and learn more about:

  • How not having all the facts about a cause of failure could lead to missed subrogation opportunities
  • How product failure testing and previously conducted destructive testing determined a more accurate cause of failure
  • The process used to determine what caused the failure and why it was considered a manufacturer’s defect

Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.

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