Dishwasher Water Loss Failure Case Study

To determine whether an appliance-related loss presents a subrogation opportunity, you need to know why the appliance failed. Identifying the cause may require testing by an engineer experienced in appliance failures. But how do you transport potentially fragile evidence to the engineer without compromising its condition along the way?

In this case study, see how Donan’s Component Testing Laboratories (CTL) helped an adjuster by transporting and preserving a failed dishwasher, investigating a water leak, and obtaining an objective expert opinion on the cause of failure so the adjuster could make an informed decision about whether to pursue subrogation.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.