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Claims with electronics and other electrically powered items can be difficult to settle because such a variety of items falls into that category.

1 in 50 homes files a water damage claim each year, and 37% of all homeowners claim to have suffered water damage.

Adjusters shouldn’t assume lightning is the cause of loss based on a policyholder’s contractor and should rely on comprehensive assessment results to decipher which peril is related to the HVAC claim they are working on.

While they are not seen as frequently as traditional split systems and package units, adjusters should still make themselves familiar with this type of equipment.

A furnace is an essential part of many homes, and frequently used during the colder winter months. With this increased usage, adjusters can expect to see a parallel increase in furnace claims.

Each winter, homeowners are reminded of the importance of their boiler systems, particularly if a system isn’t working as it should.

Having a policyholder take pictures and provide data can be helpful when circumstances don’t allow experts to come in to conduct the evaluation.

While a claim with more than 800 solar panels could seem daunting, we took on the challenge of thoroughly evaluating all the equipment.

A tree fell through the roof and wall of a policyholder’s bedroom during a storm. The carrier reached out to Donan for a scope of damage and to get repair recommendations.

It’s a good thing the adjuster for this claim didn’t take the contractor’s word for all the items listed as damaged by lightning.