Guides

Understand what components are different in gas vs. electric water heaters and how they work in this water heater overview.

A fire intentionally ignited in a place a fire shouldn’t be is incendiary in nature. Know eight key indicators of these fires.

Split systems, one of the most common types of HVAC systems, are susceptible to water damage. However, the amount of damage and need for repairs depends on the level of exposure.

A crash course in how evidence is defined, collected, preserved by professional fire investigators, and how adhering to these guidelines ensures a conclusive investigation.

Use our interactive hail size comparison guide to drop hailstones on different roofing materials and learn more about the kind of damage hail can cause.

Use this infographic to pinpoint where water can enter homes and potentially cause damage. Also learn other contributing factors to localized and global water damage.

Exposure to water and flooding may impact specific building materials in various ways. Some may have swelling or warping after long-term inundation, while others may not have discernable impacts.

When these claims come across your desk, an objective assessment is crucial to determining the actual cause of loss – and whether the equipment is damaged at all.

Lightning and surge are the most frequently reported or determined cause of loss for commercial and residential policyholders.

Solenoid valves are vital components that regulate water use in common household appliances like refrigerators, dishwashers, and washing machines.