Guides

Evaporative coolers not only systematically operate differently than other traditional system types, but also have specific considerations that adjusters must keep in mind when handling these claims.

We pulled four examples from claims where policyholders reported one cause of loss and an expert assessment proved it was something else entirely.

Residential HVAC equipment is vulnerable to smoke and fire damage, but full replacement may not be necessary to return the HVAC system to pre-loss condition.

Learn key claim trends, such as reported vs. actual cause of loss percentages, and be quizzed on your knowledge of these perils.

Explore this interactive guide to learn more about asphalt shingles and how they can be assessed before settling a claim.

Wind is one of the most common perils affecting asphalt shingle roofs, it’s unsurprising that homeowners and contractors may attribute losses to wind that were caused by something else entirely.

Complete the form to learn about the superior level of service from National Fire Experts, from customer service to origin and cause expertise, in this step-by-step guide.

Some piping materials withstand freezing conditions better than others, though multiple kinds of tubing may be found in the same home, depending on the age and water usage of the structure.

Some materials tolerate the cold better than others, and your policyholders may be at risk for catastrophic losses if their pipes can’t withstand freezing temperatures.

Learn what types of insulation may be present in a home and where you may find each of them when your policyholder files a claim.