Guides

A crash course in how evidence is defined, collected, preserved by professional fire investigators, and how adhering to these guidelines ensures a conclusive investigation.

Use our interactive hail size comparison guide to drop hailstones on different roofing materials and learn more about the kind of damage hail can cause.

Wind speeds help us determine the intensity of tornadoes and how much damage they can cause. Here are 10 degrees of tornado damage to residential homes.

Use this infographic to pinpoint where water can enter homes and potentially cause damage. Also learn other contributing factors to localized and global water damage.

Exposure to water and flooding may impact specific building materials in various ways. Some may have swelling or warping after long-term inundation, while others may not have discernable impacts.

When these claims come across your desk, an objective assessment is crucial to determining the actual cause of loss – and whether the equipment is damaged at all.

Lightning and surge are the most frequently reported or determined cause of loss for commercial and residential policyholders.

Solenoid valves are vital components that regulate water use in common household appliances like refrigerators, dishwashers, and washing machines.

Claims with electronics and electrically powered specialty items may include outdoor equipment like solar power systems, landscape lighting, lawnmowers, and more.

Which electronically powered item is the most important? To commercial policyholders, all impact how their business runs, from office networking equipment to retail point of sale components.