On-Site Dishwasher Assessment Case Study

Shortly after a new dishwasher was installed, a policyholder returned home to find standing water originating near the appliance and leaking into the condo below. The cause was unclear, raising questions about whether the failure stemmed from a manufacturing defect, an installation error, or something else.

Before deciding whether to transport and preserve the dishwasher as evidence, the adjuster turned to the licensed engineers at Donan’s Component Testing Laboratories (CTL) for an on-site, non-destructive assessment.

Fill out the form to request the case study and learn:

• How a CTL Professional Engineer evaluated the dishwasher and related components at the loss site
• What evidence helped the engineer determine the cause of failure
• What next steps the engineer recommended for further laboratory testing

See how objective engineering expertise can help insurance, subrogation, and legal professionals investigate product failures and make informed decisions based on the evidence.

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.