HVAC Equipment

Find out why our expert team is least likely to recommend full replacements for these perils and which repair solutions are often more appropriate.

Our guide for ductless systems provides a quick overview of what they are and how they work, where they are most likely to be found, and their advantages and disadvantages.

HVACi found that nearly half of the commercial HVAC claims included hail-damaged equipment, but more than 80% of the claimed systems could return to pre-loss condition through some sort of repair.

An adjuster needed support evaluating three HVAC systems for the initial claim. A few weeks later, the policyholder was worried about a noise coming from a furnace in one of the systems and wondered if it was related.

Want a scary story that could keep you up at night? Have you heard the one about an adjuster settling a claim on such incorrect information that it leads to more damage?

Combing condenser coils won’t always return HVAC systems impacted by hail or wind to pre-loss condition. Find out more about why and what other solutions may be necessary.

Find out how one such Top 20 national property and casualty insurance carrier partnered with HVACi to establish a data-driven decision tree based on policy and historical claim data to streamline the claim process.

Evaporative coolers not only systematically operate differently than other traditional system types, but also have specific considerations that adjusters must keep in mind when handling these claims.

Beginning Jan. 1, 2023, HVAC manufacturers will have an updated set of efficiency guidelines to follow for residential HVAC system equipment imported to or made in the U.S.

Qualities determined to drive customer satisfaction include speed of the claim settlement, ease of communicating with the insured, employee knowledge and professionalism, employee courtesy, and process transparency.