HVAC Equipment

Want a scary story that could keep you up at night? Have you heard the one about an adjuster settling a claim on such incorrect information that it leads to more damage?

Combing condenser coils won’t always return HVAC systems impacted by hail or wind to pre-loss condition. Find out more about why and what other solutions may be necessary.

Hail is a common cause of peril for residential HVAC equipment. Find out how an adjuster sought HVACi’s help in determining if hail had damaged the policyholder’s HVAC system and to what extent.

Find out how one such Top 20 national property and casualty insurance carrier partnered with HVACi to establish a data-driven decision tree based on policy and historical claim data to streamline the claim process.

Learn more about why HVAC metal theft is common and what to consider when handling these claims.

Evaporative coolers not only systematically operate differently than other traditional system types, but also have specific considerations that adjusters must keep in mind when handling these claims.

Beginning Jan. 1, 2023, HVAC manufacturers will have an updated set of efficiency guidelines to follow for residential HVAC system equipment imported to or made in the U.S.

Qualities determined to drive customer satisfaction include speed of the claim settlement, ease of communicating with the insured, employee knowledge and professionalism, employee courtesy, and process transparency.

Settling HVAC claims fairly and accurately begins with making sure you have all the necessary information and that it’s verified through an HVAC assessment.

Regardless of where the fire is, internal and external HVAC components are at risk for damages from smoke, soot, and ash. A home that’s miles away from the nearest fire can still sustain major soot and ash damage.