Fire Claims

A crash course in how evidence is defined, collected, preserved by professional fire investigators, and how adhering to these guidelines ensures a conclusive investigation.

Whether wildfires are nearby or miles away, they can impact policyholders. Learn about wildfire risks and why they lead to claims.

In some cases, damaged detectors could invalidate a policy or reduce a settlement if a fire were to occur.

A successful investigation hinges on attention to detail, and a fire investigator has a lot of evidence to consider when inspecting the aftermath of a range fire.

Kitchen fires are the most reported home fires, according to the National Fire Protection Association (NFPA). 

Knowing the causes and common indicators of faulty wiring can help insurance professionals and policyholders alike understand why these fires occur.

While structural fires as a direct result of lightning are rare, they do occur, and it’s important to get all the facts from the scene before you make a claim decision.

Explore our interactive guide to learn about common types of smoke and fire damage HVAC components are susceptible to, find out which components may ignite a fire, and discover more handy resources.

If flames are across the room, smoke still has a way of traveling into places your policyholder may not notice. One of the prime locations is ductwork.

The HVAC system described in this claim assigned to HVACi was near an area that experienced a garage fire. The adjuster sought HVACi’s expert help to determine if the furnace and ductwork were affected and needed replacement.