Adjuster Tips

Dive into how both adjusters and certified fire investigators can collect and analyze witness statements – even when stories change or don’t support the facts of the claim.

Discover three ways first-time or aspiring claims managers can boost team success, improve claim resolutions, and foster good adjuster-manager relationships.

Find out what each party should look for as well as how information the investigator collects onsite helps determine the origin and cause for a fire claim.

Ema answers pressing questions about the future of AI for claims processing as technology grows and changes. Find out how carriers can combine these developments with a human touch to streamline processes and deliver exemplary customer service.

This interactive slideshow explains National Fire Experts’ 11-step fire origin and cause investigation process and how it can help with your fire claims.

Proper ventilation is an important part of fire prevention. Consider if improper ventilation from these causes could have impacted your fire claim.

Partnership with an assessment vendor can continue after you receive a report, with answers to your questions, evidence management, and litigation support.

Learn what your fire expert witnesses and assessment partners should provide if your claim goes to litigation – and why transparency is key from the moment you submit an assignment.

Commercial fire claims are often complex and require expert investigation. Discover common fire causes and how an assessment partner can help with these claims.

Learn the process Component Testing Laboratories assignments undergo, from submission to post-assignment support from an expert team.