HVAC Investigators (HVACi) provides the leading all-in-one HVAC and Refrigeration system onsite assessment solution and desktop pricing review option for insurance carriers.
We simplify how residential and commercial property claims are handled by leveraging an extensive in-field network, fact-driven processes, and engineering best practices.
Our subject matter experts are well-versed in all types of residential and commercial HVAC systems, their manufacturers, and their potential causes of loss.
- Boiler
- Chimney Liner
- Flue Cap
- Furnace
- Geothermal System
- Heat Pump
- Mini-Split System
- PTAC (Packaged Terminal)
- Package Unit
- Radiant Heat
- Split System
- Window Unit
- Boiler
- Chiller
- Evaporative Cooler
- Exhaust Fan
- Furnace
- Geothermal System
- Heat Pump
- Make-Up Air Unit
- PTAC
- Package Unit
- Refrigeration
- Split System
- Ventilator

WHY THOUSANDS OF ADJUSTERS TRUST HVACi
HVACi relies on just the facts to enable insurance professionals to settle HVAC claims more quickly and with a higher degree of accuracy. Our reports are objective, timely, and actionable with all the information adjusters need to make decisions.
Settle claims with HVAC systems confidently through HVACi’s onsite damage assessments and desktop reviews. Submit an assignment today!
HVAC Claim Resources
Puffback Claim Case Study
A smoking furnace left a policyholder without heat. Find out how HVACi helped the adjuster handling the resulting claim uncover the cause of loss and most appropriate solution.
Commercial Refrigeration Claims 101: Equipment Basics
Adjusters, prepare for commercial refrigeration system claims by understanding components, their functions, and the common perils that can impact them.
Debunking Popular Myths About Wear and Tear in HVAC Systems
Adjusters, learn to distinguish myths about wear and tear from facts and get the definition of this cause loss that’s used by HVAC experts.



