SIU and Property Claim Case Study

Independent Corroboration and Investigating Questionable Claims

Adjusters who notice inconsistencies that could suggest potential misrepresentation in a claim should turn to investigative partners for assistance to confirm claim details. 

This case study shows how one adjuster who questioned the validity of a property claim for an HVAC system collaborated with Alpine Intel’s VRC Investigations and HVACi to resolve the claim swiftly and accurately. 

Fill out this form to learn how VRC Investigations reviewed the claimant’s history and gathered needed information. You’ll also see what the HVACi team determined during an onsite investigation of the claimed HVAC system.  

Plus, you’ll gain insights into: 

• VRC’s approach to a desktop investigation 
• Why the skilled investigator suggested a referral to HVACi 
• What happened when VRC attempted to follow up with the insured 
• How HVACi determined the age of the system, its cause of loss, and repair recommendations 

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.