Scary Story: Unverified Hurricane Claim & Estimate

Hurricane Helene inflicted significant destruction across the Southeast U.S., resulting in a surge of HVAC-related claims for adjusters to review. But each claim with reported damage from hurricane-force winds or water should be verified, so that carriers avoid unnecessary settlements.
This case study recounts how one adjuster enlisted HVACi’s expertise for an objective heat pump assessment post-storm. Despite the policyholder presenting a contractor’s full replacement quote, HVACi stepped in to:
- Determine the actual cause of loss
- Provide recommendations for repair or replacement
- Compare the contractor’s estimate to Like Kind and Quality equipment and market value pricing
Fill out the brief form to have this one-page case study delivered straight to your inbox!
Don’t miss insurance-focused resources and webinars about property, perils, and trends impacting claims nationwide by signing up for The Savvy Adjuster Newsletter.
Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.
Download Your Copy
Related Resources
Scary Story: Recurring Claim
An adjuster needed support evaluating three HVAC systems for the initial claim. A few weeks later, the policyholder was worried about a noise coming from a furnace in one of the systems and wondered if it was related.
Scary Story: A Claim Full of Non-Damaged Items
An adjuster tasked StrikeCheck with determining how many of nearly 50 claimed electronics needed replacement after a water loss.
Scary Story: The Wrong Compressor
Want a scary story that could keep you up at night? Have you heard the one about an adjuster settling a claim on such incorrect information that it leads to more damage?



