Range Cooktop Fire Claim Case Study

Cooking equipment fires are not always straightforward. In the claim detailed in this case study, the policyholder wasn’t actively cooking but returned to the structure behind their home to discover that the plastic totes they had left were behind engulfed in flames on the countertop and electric range.

With no clear explanation of how the fire started, the adjuster assigned to the claim faced the risk of an inaccurate settlement and uncertainty about whether the range itself required further investigation.

The adjuster enlisted the expertise of certified fire investigators at National Fire Experts (NFE). Request the full case study to learn how NFE:

• Performed a systematic investigation, adhering to National Fire Protection Association 921
• Identified the fire’s most plausible origin, cause, and ignition sequence
• Conducted product research to identify any recalls
• Documented evidence at the scene and recommended next best steps

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.