Puffback Claim Case Study

A policyholder was alarmed to discover their oil-fired furnace emitting smoke, with a cracked component leaving their home without heat in the middle of winter. 

When the policyholder filed a claim, the adjuster recognized the urgency of the situation but also knew more information was needed to know how to best proceed. Turning to HVACi for their expertise and rapid cycle times, the adjuster could get what they needed for a swift and accurate solution. 

Download the Puffback Claim Case Study to see how HVACi: 

  • Performed a thorough, on-site evaluation of the entire split system, including the outdoor condensing unit 
  • Determined the cause of loss to be wear and tear 
  • Delivered clear repair vs. replacement recommendations along with accurate market-value estimates 
  • Provided a comprehensive report to the adjuster within just 2 business days 

Plus, get a detailed puffback definition. Request your copy now! 

Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.

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