Knowing When Surveillance Is the Right Choice Webinar Recording

Surveillance is a highly effective evidence-gathering method when indicators of possible misrepresentation appear in claims. But only if it’s used appropriately.
Request the recording of Alpine Intel’s webinar, Knowing When Surveillance Is the Right Choice, to learn which claims benefit the most from this investigative approach and how to make informed surveillance decisions across workers’ compensation, auto, general liability, and commercial claims.
VRC Investigations Vice President of SIU Compliance and CE programs Curtis Whitfill, CFE, CIFI, led the presentation. He has more than 30 years of experience in the criminal investigation and claims management industry.
In the recording, Curtis explores the difference between high-potential and low-return scenarios when considering surveillance and discusses how to pre-screen claims and build a complete referral before they get assigned to an investigative partner for surveillance.
Other topics include how to:
- Understand what fraud might look like and what’s needed to prove it
- Evaluate the likelihood of documenting a claimant’s daily activities, along with other factors, before making a surveillance referral
- Prepare key elements of a claim referral package, such as physical identifiers, vehicle information, residence history, medical restrictions, and lifestyle intelligence
- Interpret and apply surveillance findings to support accurate coverage decisions, resolve inconsistencies, and address common legal challenges
You’ll also review real-life case studies that put the information you’ve learned into context.
Complete the form to receive the webinar recording link via email.
Important: Previously recorded webinars do not qualify for continuing education credit.
The webinar was hosted by VRC Investigations, which specializes in fact verification and evidence gathering as part of the Alpine Intel suite of services.
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Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.
Watch the Recording
Related Resources
Workers’ Comp Investigations: The Role of Surveillance
Learn when to employ surveillance in workers’ comp investigations, best practices for doing so, and how the right investigative partner can help.
Can Workers’ Compensation Claims Investigations Uncover Premium Fraud?
Learn how inconsistencies found during routine and detailed workers’ compensation claim investigations could prompt a premium fraud investigation.
Workers’ Compensation Claim Investigations eBook: An Adjuster’s Guide to Identifying Potential Misrepresentation
Read this eBook to learn about workers’ compensation claim misrepresentation and how investigative partners help adjusters verify facts if questions arise.



