Hurricane Damage to Split System Claim Case Study

Policyholders sometimes erroneously attribute HVAC system losses to perils stemming from catastrophic weather events such as hurricanes. Contractors, too, may incorrectly report that HVAC system damages are due to storm-related perils and even suggest that damages are more extensive than they actually are. The situation becomes more complex when there is a substantial delay between the CAT event and when the claim is filed.

In this case study, a residential policyholder filed a claim for their split system, reporting that it had been damaged by perils related to a major hurricane more than a year earlier. Wanting to verify the cause of loss and extent of damage, the adjuster enlisted the help of HVACi to perform an objective onsite assessment.

Fill out the form to receive this case study and learn how:

• The HVACi team coordinated an onsite assessment that took place within 2 business days of assignment submittal
• Testing and observation revealed the split system was non-damaged
• HVACi’s expert recommendations differed significantly from the contractor’s quote

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.