Donan on Demand: Roofing Application Case Study

After a hailstorm, an adjuster found herself handling multiple residential roofing claims, all of which demanded a quick cycle time. To get the timely and accurate answers she needed without waiting for an onsite assessment from a forensic engineer, she used the Donan on Demand app. Check out this case study to learn how:
- The app’s easy-to-use interface ensured documentation of all evidence
- A licensed Donan forensic engineer received data and photographs through Donan on Demand
- The engineer used this information to provide an accurate cause of loss
- The adjuster received an engineer-stamped and industry-compliant report within three business days of submitting the information
Get more insight into how Donan on Demand can help adjusters streamline hail-related residential roof claims. Fill out the form to download your case study today!
Don’t miss insurance-focused resources and webinars about property, perils, and trends impacting claims nationwide by signing up for The Savvy Adjuster Newsletter.
Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.
Download the Case Study
Related Resources
Built-Up Roofing Claim Case Study
Learn how one adjuster used a Donan roof assessment to determine if hail damaged a commercial built-up roof and resulted in a leak.
Weather Data in a Roofing Claim Case Study
Discover how Donan’s forensic engineer blended expertise, reliable weather data, and onsite evidence to determine an accurate cause of loss on a weather-related roofing claim.
Electrical Systems Case Study
We helped resolve an unnecessarily costly claim in which a contractor stated that the electrical pedestal and subpanel would need to be replaced for over $10,000.



