Dishwasher Water Loss Failure Case Study

When shipping becomes necessary for a lab assessment on a failed appliance, evidence spoliation can threaten the integrity of the investigation and derail the claim.

In this Dishwasher Water Loss Failure Case Study, the handling adjuster turned to Donan’s evidence management services for both single-chain-of-custody shipping and an expert assessment of a leaking dishwasher. Loss Logistics picked up the dishwasher and delivered it to the state-of-the-art Component Testing Lab (CTL) West, where a licensed engineer performed the inspection.

Fill out the form to read this case study and get a real-life example of how:

•    How an unbroken chain of custody can be maintained as well as how evidence can be preserved
•    Closer inspections offer better claim support

After you’ve read how Donan provided objective, accurate conclusions for this claim, find out what our evidence management team can do for you. Submit an assignment to the CTL or one of our other offerings for your property assessment needs.

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.