Webinars

Watch the Decoding Complex Claims: Kitchen Fires webinar recording to learn about sources of kitchen fires and steps to the investigation process for complex claims.

Learn practical frameworks for ethical decision-making and balancing legal, regulatory, and company obligations with fairness, honesty, and respect for all parties.

The Commercial HVAC Systems 201 Webinar Recording goes over critical information that insurance professionals need to be aware of when it comes to business-related systems.

Learn about the different types of property claims fraud, who might be suspected of potential misrepresentation, red flags adjusters can look for, and investigative techniques to verify claim details.

Discover the fire risks of lithium-ion batteries and best practices for tackling these claims.

Understand the ins and outs of water heaters — types, codes and regulations, common damage, and real-world claim scenarios to improve your loss handling.

Prepare yourself to handle claims involving less-commonly discussed but increasingly important residential HVAC systems.

Learn how workers’ compensation fraud occurs, common schemes to watch for, and the red flags every claims professional should recognize.

Gain insights into how heat and UV rays strain building materials and systems, plus tips on spotting damage in roofing, siding, windows, HVAC and more.

Understand how wind, hail, extreme heat, and material choices affect siding, windows, and trim damage so you can assess storm-related property claims more effectively.