Guides

Adjusters, use this one-page reference sheet to gain a better understanding of commercial HVAC equipment – from system functions to common causes of loss.

Understand wind-related impact to HVAC package units with this guide. Explore common damages and expert insights to help you with these claims.

Get actionable tips on how the insurance industry can respond to inflation, understand how and why it impacts policies and claims, and more with this guide.

Discover which certifications NFE investigators hold, what these qualifications mean, and what makes each expert fully equipped to investigate your fire scenes.

To understand what happened before, during, and sometimes even after a crash, it’s essential to obtain data from the vehicle(s) involved. See what insights event data retrieval can offer.

Use this glossary to better understand Donan’s CTL assessment process, the materials our engineers inspect, and the actionable conclusions they provide.

Learn how event data retrieval services can help strengthen your litigation efforts for vehicle claims by clarifying the details of a collision, providing expert testimony, and more.

Our ethics guide dives into the red flags associated with property claims and provides actionable strategies for ethical decision-making.

Enhance trust, avoid pitfalls, and protect reputations with actionable insights and best practices using this guide for being an ethical adjuster.

Explore these 5 claims with unknown causes of loss to learn how HVACi onsite assessments determine the peril, reveal the scope of damage, and supply recommendations.