Articles

Storms are related to thousands of HVAC system claims filed each year. Here are 5 claims that adjusters assigned to HVACi that demonstrate the importance of expert evaluations to guarantee accurate claim resolutions.

Subrogation claims managers should avoid these five mistakes while trying to recover paid out settlements for insurers.

Beginning Jan. 1, 2023, HVAC manufacturers will have an updated set of efficiency guidelines to follow for residential HVAC system equipment imported to or made in the U.S.

Qualities determined to drive customer satisfaction include speed of the claim settlement, ease of communicating with the insured, employee knowledge and professionalism, employee courtesy, and process transparency.

Settling HVAC claims fairly and accurately begins with making sure you have all the necessary information and that it’s verified through an HVAC assessment.

Regardless of where the fire is, internal and external HVAC components are at risk for damages from smoke, soot, and ash. A home that’s miles away from the nearest fire can still sustain major soot and ash damage.

Because they aren’t as prevalent as other traditional heating and cooling systems, adjusters should understand how these systems work for when they wind up in claims.

Adjusters shouldn’t assume a hurricane is the cause for all HVAC system damage during that timeframe because there are issues to look for and to be wary of following a storm.

These methods guarantee that we base our recommendations on facts to empower adjusters to make accurate and fair settlements for their policyholders.

Here are four consequences that can occur when adjusters try to handle claims that include complex HVAC systems without assistance from an objective expert.