5 Proven Techniques for Improving Claim Investigation Interviews Webinar Recording

Knowing what to ask during claim investigation interviews, and how to respond to any answer, helps ensure you’re obtaining the most accurate information throughout the claim process. To give yourself an edge, we invite you to attend Alpine Intel’s 5 Proven Techniques for Improving Claim Investigation Interviews Live CE Webinar. 

VRC Investigations Vice President of SIU Compliance and CE Programs Curtis Whitfill, CFE, CIFI, leads the presentation. He brings more than 30 years of criminal investigation and claims management experience to the conversation.  

You’ll learn how to extract accurate information, identify deception and evasion, and build rapport with interviewees. Curtis will also dive deeper into:  

• The importance of active listening and nonverbal communication 
• How to ask open-ended and closed-ended questions 
• How to avoid leading questions and bias  

Fill out the form to receive your webinar recording link via email. 

Important: Previously recorded webinars do not qualify for continuing education credit.  

VRC Investigations is part of the Alpine Intel suite of services.  

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.