The Savvy Adjuster Newsletter — May 2025 Edition

Whether you’re assessing damaged business-critical equipment for restoration potential or sourcing video evidence, I’ve gathered a range of adjuster-focused resources designed to help you make your decisions quickly, accurately, and defensible. You’ll also find expert guidance on large HVAC losses, installation-related property damage, and subrogation insights—plus upcoming CE webinars.

The Savvy Adjuster Podcast: Assessing Surge and Lightning Damage

Alpine Intel’s Customer Education Director, Jay Dykstra, once again talks with Senior Account Manager Chris Nichols on The Savvy Adjuster Podcast. This time, their conversation revolves around lightning damage to electronics, HVAC equipment, and more. Jay sheds some light on why policyholders often suspect lightning when another peril is at play, how experts deliver an accurate cause of loss, what items are particularly susceptible to lightning and surge damage, and much more.

Investigating Lightning and Surge HVAC Claims Live CE Webinar Recording

Learn how to distinguish between lightning, surge, wear and tear, and other perils in HVAC claims with expert insights, real case examples, and the key evidence adjusters need to make accurate determinations. Watch the Recording

Protecting Evidence in Large Loss Fire Investigations 

Learn how early intervention, expert coordination, and defined protocols protect critical evidence during large loss origin and cause investigations. This article details the importance of preserving key findings to support settlement decisions and potential litigation. Read the Article

Equipment Restoration Following Fire and Water Losses 

When critical equipment is damaged, fast, expert restoration is key to reducing business interruption and claim costs. Learn about the advanced assessment and recovery techniques that help minimize downtime and restore contaminated equipment. Read More

5 Sources for Video Evidence

Learn how to find and secure video evidence from five key sources: business CCTV, vehicle cameras, social media, home security systems, and government footage. This guide outlines access methods, legal considerations, and tips for gathering clear, admissible video that can verify claim details. Get the Guide

What To Know for Multi-System Large Loss HVAC Claims eBook 

This eBook offers an overview of commercial HVAC equipment and perils frequently seen in multi-system large loss claims and tips for reaching accurate settlement decisions. Find Out More

If you found these resources helpful and are looking for more, you can explore a wealth of materials in our resources library. We are always available to answer your questions about Alpine Intel’s suite of services and how we can offer innovative solutions to your complex insurance-related challenges! Sign up so you don’t miss June’s Savvy Adjuster Newsletter!

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.