Protecting Evidence in Large Loss Fire Investigations

“Large loss fire” definitions can vary between carriers and firms, often depending on factors like property size, injuries or fatalities, or the dollar value of the loss. For their part, the National Fire Protection Association (NFPA) defines them as “fires or explosions that result in property damage of at least $10 million.” 

Regardless of the definition used, large loss fires are inherently more complex than smaller incidents. They often involve an extensive amount of evidence that must be carefully analyzed and preserved to determine the probable cause of the fire. This evidence may also play a critical role in supporting conclusions if litigation or subrogation is pursued. Keep reading to learn more about why evidence preservation is so important in large loss fire investigations and how certified fire investigators expertly manage this essential responsibility. 

Large loss fires may encompass several properties and typically entail significant, widespread damage.

Large loss fires may encompass several properties and typically entail significant, widespread damage. 

It All Starts With Time to Site 

The initial 24 to 72 hours after a large loss fire are crucial for preserving evidence. This is when an investigative partner with a national presence is likely to be an invaluable asset. With a larger footprint, an expert can be onsite quickly, no matter the location. 

Securing the Scene 

During this time, the scene must be secured from public access and protected against adverse weather conditions. These tasks can be far more complex in large loss fires, which can span extensive areas, sometimes entire city blocks. Any missteps in the first days of an investigation, such as delays in the handoff between public investigators (like fire departments) and private investigators can leave the scene vulnerable to weather damage or tampering, undermining the integrity of the evidence. Fire investigators may recommend specific measures to protect evidence, such as securing doors and windows, covering openings with tarps or sheathing, or enlisting help to fence off large areas. In some cases, posting signage or hiring security guards could also be necessary.

Protecting evidence in large loss fire investigations begins with closing off the scene from outside interference.

Protecting evidence in large loss fire investigations begins with closing off the scene from outside interference.  

Interviewing Witnesses 

Witness testimony can offer critical insight into a fire and its potential causes. However, memories fade quickly, and identifying witnesses can become increasingly difficult over time, especially in large loss fires where numerous individuals may have indirect involvement. This makes it essential for fire investigators to engage with witnesses as soon as possible after the incident. Early interviews enable investigators to gather background information about the loss, which can then be compared and analyzed alongside findings from the onsite investigation. 

Retrieving Digital Evidence  

Any onsite or nearby surveillance systems that survived a large loss fire can yield a wealth of knowledge for investigators. But these devices tend to only store video evidence for a limited period before overwriting footage. This can sometimes happen within days, and vital data from fire alarm and suppression systems could also be lost if not captured promptly.  

Safeguarding Evidence During the Large Loss Fire Investigation Process 

Once onsite, certified fire investigators follow a structured approach to evidence collection and documentation. At this early stage, it’s impossible to predict which items or information will later become critical, so every detail should be carefully preserved and documented. This includes recording interactions with witnesses and tracking all comings and goings at the loss site. 

Investigators can also use advanced tools, such as 3D imaging technology, to capture a visual record of the scene. This approach creates a permanent, detailed snapshot of the fire site, which can be revisited later during litigation or subrogation. 

Established guidelines and protocols also play a vital role in helping investigators safeguard evidence during large loss fire investigations. NFPA 921 serves as the benchmark for conducting scientifically based fire and explosion investigations. Additionally, ASTM International creates voluntary consensus standards that provide technical guidance across an array of materials, products, systems, and services, further supporting the investigative process. 

Experience and the ability to manage multiple parties effectively are also indispensable in large loss fire investigations. These claims often involve a growing list of stakeholders as new evidence emerges, necessitating careful coordination and timely communication. A lead investigative firm with a strong track record of handling joint investigations can ensure seamless collaboration and efficient progress. 

Where Evidence Goes Next Matters 

During a large loss fire investigation, experts may uncover evidence requiring additional analysis. For example, suspected ignitable liquids often need chemical testing to confirm or expand upon initial findings. Your investigative partner should be equipped to properly package such evidence, using containers like sealed, unlined metal paint cans for smaller items. Product failure testing for things like electronics, appliances, or other components can also be instrumental in revealing more about a fire’s origin. This evidence may demand specialized packaging and careful handling during transport. 

A single-line chain of custody should ideally be maintained as fire evidence transitions from the scene to a testing facility and eventually to secure storage. Accurate documentation of this process can prove invaluable, particularly in supporting litigation or subrogation efforts. 

The components of this melted dehumidifier from a fire’s area of origin were carefully gathered, packaged, and shipped for testing. Research later revealed this model had been recalled for posing fire hazards to consumers.

The components of this melted dehumidifier from a fire’s area of origin were carefully gathered, packaged, and shipped for testing. Research later revealed this model had been recalled for posing fire hazards to consumers. 

Selecting the Right Large Loss Fire Investigation Partner 

While time is of the essence for all fires, it’s never truer than in a large loss. That’s why National Fire Experts (NFE) arrives onsite quickly to deliver conclusive findings you can count on. With hundreds of years of combined experience, our fire investigators adhere to NFPA guidelines and standards to evaluate the evidence from any fire scene through our 11-step investigation.  

As a part of the Alpine Intel suite of services, NFE also leverages product failure and evidence management support through Component Testing Laboratories (CTL). The Professional Engineers at CTL provide reliable, top-of-class reports based on the scientific method and engineering principles to deliver insights you can depend on to make subrogation decisions. Loss Logistics, CTL’s in-house transportation service, ensures evidence is securely packaged and swiftly transported to a CTL location for testing or safe storage. Submit an assignment now for support on any fire claim, no matter the size.  

Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.

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