Donan’s Component Testing Laboratory (CTL) has testing locations in Simpsonville, KY, and in Henderson, NV, but we receive products and components from all around our nationwide footprint.
These spaces were designed with one goal in mind: to create a space custom-built for the best client experience in the industry. Our climate-controlled facilities provide 24-hour surveillance, photo documentation for quality assurance, and a single chain of custody from delivery to inspection to storage.
Experts at the CTL include professional engineers, certified fire and explosion investigators, and Crash Data Retrieval technicians. The wide range of expertise allows us to assign a well-qualified expert to any project.
- Common Household Appliances
- Gas and Propane Water Heaters
- Tankless/Hybrid Water Heaters
- PEX, PVC, and CPVC Fittings
- Electric Water Heaters
- Supply Lines
- Brass and Plastic Valves
- Appliance Water Valves
- Expansion Tanks
- Water Filters
Why Use Donan’s Component Testing Services?
The CTL’s many innovations work for you to minimize the logistics, time, and uncertainty that accompany a claim. We offer dedicated space for joint inspections, specialized inspection rooms devoted to specific product failures, virtual inspection capabilities, technology that enables nondestructive testing, and 50,000+ square feet of secure evidence storage.
Get answers to your tough questions about product failures quickly and accurately. Submit an assignment today!
Component Testing Lab Resources
Subrogation Insights: When To Investigate a Product Failure
This article explains the types of losses that are well-suited for product failure investigations, helping insurance professionals optimize their subrogation processes.
What Could Constitute a Subrogation Claim
Installation errors and manufacturers’ defects can both signal subrogation claim potential. Learn more about each and why considering subrogation matters.
Suspected Freeze Failure Component Testing Case Study
Discover how CTL’s expert product failure testing determined the cause of a leaking water filter and empowered an adjuster to make informed subrogation decisions.