Enhance Policyholder Communication Without a Lot of Effort
These simple tips strengthen communication and interactions with policyholders to make the claims process easier and more stress-free for all involved.
When Water & HVAC Systems Mix, It’s Not Always a Total Loss
Policyholders and their contractors may feel the extent of the damage, particularly for HVAC systems, warrants major repairs or replacements, even when it doesn’t. This could result in a leak of a different sort.
Lightning and Surge Damage to HVAC Systems Guide
Find out which components are most susceptible to lightning or high voltage surge with this one-page guide.
Investigating Lightning and Surge HVAC Claims Webinar Recording
The webinar provides adjusters information about handling these claims more accurately and better tell the difference between damages caused by direct lightning, surge, and wear and tear.
6 Basic HVAC System Terms Every Adjuster Should Know
Don’t go into an HVAC system claim wishing you’d read an equipment manual. Here are 6 terms to get you started on settling these claims with ease.
Onsite Assessments and Desktop Reviews Guide
Compare the uses and benefits of obtaining either an onsite assessment or a desktop review with our one-page guide.
5 Things To Know About How SEER Regulation Changes Will Impact Residential HVAC Systems
Your residential policyholders will likely be hearing from their contractors much sooner about what replacements they think insureds will need to comply with the upcoming HVAC system energy efficiency standards.
Reduce Indemnity Leakage Caused by HVAC and Refrigeration Claims
When water leaks from the ceiling, many people stick a bucket underneath. Each little droplet may be barely visible, but if the leak isn’t repaired, the bucket will eventually overflow. Claims leakage can be a lot like this.
Perils Affecting Residential Furnaces Guide
The guide reviews the top four causes of loss, including water, high voltage surge, smoke and fire, and wear and tear. Know which components would most likely be affected by each of the perils and why the damages may occur.
4 Times Squirrels Caused HVAC System Claims
This squirrel looks cute, but underneath those innocent eyes is a mouth with 22 teeth that have caused major problems for policyholders.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.










