HVACi 2024 Annual Claims Report

More than 100 types of residential and commercial HVAC and refrigeration systems were included in assessments that adjusters assigned to HVACi last year. Insurance professionals can now review the data and trends related to the equipment, perils, and repair or replacement recommendations to make better claims and process decisions through the HVACi 2024 Annual Claims Report.

Fill out the form to receive your copy of the annual claims report to get expert insights into what impacted policyholders and HVAC claims the most in 2024, and how they could continue to affect them now.  

Explore key insights related to:  

• Systems and Perils: Review the types of HVAC and refrigeration systems included in claims, such as split systems, heat pumps, package units, geothermal systems, and boilers, as well as the perils that frequently impact them, including weather-related causes of loss and wear and tear. 
• Reported vs. Actual Causes of Loss: Note the disparities between reported causes of loss and objective, accurate cause of loss determinations by HVACi. 
• Cost Analyses: Compare average repair and replacement costs for both residential and commercial HVAC and refrigeration systems. 
• Claims Trends: Read expert analyses about residential, commercial, and multi-system large loss claims, with an overarching review of all HVAC and refrigeration 2024 claims assigned to HVACi. 
• Hurricane-Specific Claims: Check out an analysis of claims stemming from Hurricanes Helene, Beryl, and Milton, demonstrating how often equipment is included in claims when damages are unrelated or non-existent. 

The HVACi 2024 Annual Claims Report is part of HVACi and Alpine Intel’s mission to provide expert facts, resources, and solutions for insurance professionals nationwide. 

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.