HVACi 2023 Annual Claims Report

Carriers risked more potential exposure on residential and commercial HVAC claims in 2023 than they had the previous year. The average accuracy increased by more than $2,000 for each claim.

These statistics are among the dozens included in the HVACi 2023 Annual Claims Report, which gives carriers comprehensive claim data by analyzing the results of HVACi’s onsite assessments for nearly 100 different types of HVAC and refrigeration systems that adjusters nationwide assigned to HVACi last year. Insurance professionals can use the trends and information for strategic decision-making in 2024 and beyond.

Fill out the form to receive actionable data about:

• The percentages of systems that had recommended repairs or were non-damaged at the time of assessment
• The average repair and replacement costs based on system type
• Reported vs. actual causes of loss percentages
• The trends for average parts and labor costs over the last few years
• Which systems are vulnerable to certain perils, including hail, water, or high voltage surge damage
• Results for commercial, residential, and multi-system large loss claims
• Insights about the data trends as well as access to more related resources
• Much more to help carriers and adjusters feel more confident about having fair and accurate HVAC claims

Changes to HVAC systems and regulations plus weather events that include wind, hail, or flooding make claims with HVAC and refrigeration systems a risk of unnecessary claims leakage for carriers. Insurance professionals can better navigate these claims by being more familiar with which systems are most often included and which are more susceptible to certain perils.

Get your copy now to see where your carrier can reduce HVAC and refrigeration claims risks.