AI and the Future of Claims Adjusting With Ema Roloff | The Savvy Adjuster Podcast Ep. 16

Episode Summary

In this special edition of The Savvy Adjuster Podcast, host Chris Nichols is joined by Ema Roloff, cofounder of Roloff Consulting. Using her years of experience influencing the digital transformation of the insurance industry, Ema answers pressing questions about the future of AI for claims processing as technology grows and changes. Find out how carriers can combine these developments with a human touch to streamline processes and deliver exemplary customer service. Listen on AppleSpotify, or your favorite podcast platform.

Disclaimer: The views expressed by third-party guests of The Savvy Adjuster Podcast are their own and do not necessarily reflect the thoughts and opinions of Alpine Intel or this podcast. The material presented is for general informational purposes only.

Discussed in This Episode

  • The growing significance of AI
  • How adjusting jobs will change as technology develops
  • How digital changes affect customer service
  • How carriers can use digital literacy to streamline processes
  • Examples of how to leverage and grow AI in insurance claims

Additional Digital Literacy Resources

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.

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