Guides

Learn what important factors to consider when handling tankless water heater claims with this claim guide. The diagram also shows how tankless water heaters work.

With this guide, learn about losses related to internal rust or increased tank pressure as well as the trends for water heaters we’ve assessed over the last five years.

Explore this interactive guide to learn characteristics about pipes and insulation types and where they may be located in a home.

Different soil conditions don’t respond to loads in the same way, and soil’s response can have a profound impact on the structure above it.

This slideshow demonstrates why you shouldn’t settle claims involving toys and other leisure items without a full assessment.

We've compiled a list of the gifts property adjusters really need to make settling claims a little easier all year.

Creosote buildup can ignite and damage chimney flues and other materials. Here’s what you should know about it when handling chimney fire claims.

Learn the preventative measures to advise policyholders on generator maintenance. Get our informative guide today!

When you have a claim that includes failures to an electrical system, start by looking at the electrical service panel. Learn more about why it’s such a pivotal component to properties.

Vehicle fire investigations include unique considerations. Here are a few things investigators consider when determining an accurate origin and cause.