Articles

Adjusters won’t be concerned about whether they’ll make an accurate settlement decision for claims with HVAC equipment if they abide by the following simple steps.

Learn what a puffback is, why they occur in furnaces and boilers, what damage may look like, and how experts identify them and their root causes.

The year 2021 may have felt like a blur as the world learned to navigate a new normal left from the swift and lasting effects of the 2020 pandemic.

HVAC systems that utilize a gas- or oil-fired furnace or boiler are equipped with flue pipes to vent harmful fuel combustion gases out of the property safely. Gas and oil water heaters are also connected to flue pipes.

Storms are related to thousands of HVAC system claims filed each year. Here are 5 claims that adjusters assigned to HVACi that demonstrate the importance of expert evaluations to guarantee accurate claim resolutions.

Subrogation claims managers should avoid these five mistakes while trying to recover paid out settlements for insurers.

Beginning Jan. 1, 2023, HVAC manufacturers will have an updated set of efficiency guidelines to follow for residential HVAC system equipment imported to or made in the U.S.

Qualities determined to drive customer satisfaction include speed of the claim settlement, ease of communicating with the insured, employee knowledge and professionalism, employee courtesy, and process transparency.

Settling HVAC claims fairly and accurately begins with making sure you have all the necessary information and that it’s verified through an HVAC assessment.

Regardless of where the fire is, internal and external HVAC components are at risk for damages from smoke, soot, and ash. A home that’s miles away from the nearest fire can still sustain major soot and ash damage.