Desktop vs. Field Investigation: Know the Differences Guide

Each investigative approach should be as unique as the claim itself to ensure you have the necessary evidence to make an accurate claim decision. When indicators of potential misrepresentation arise, a desktop investigation may be enough, while some red flags call for a field investigation. But the most complex claims need both if an adjuster suspects potential misrepresentation. 

Download this guide to learn about the differences between these approaches to investigating claims details, the benefits of each, and when to bring in an experienced investigator. 

You’ll gain additional insights through:  

• Exploring the distinctions between evidence gathering for field and desktop investigations 
• Learning about the lengths Special Investigation Units will go to legally and objectively discover the facts of a claim 
• Reviewing use cases for both types of investigations 

Fill out this form to receive a copy of the guide.  

Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.