The Savvy Adjuster Newsletter — August 2024 Edition

Between Hurricane Debby’s onslaught of rain and wind this week and high temperatures throughout the country this summer, you’re probably busy with claims, so I’ll get right to what’s important. Below you’ll find materials, including guides and a video about questions to ask, for property claims related to water, heat, and hurricanes. You’ll also find articles and resources to help with outdoor electronics claims, commercial fire claims, post-claim support, and more.


The Savvy Adjuster Podcast: AI and the Future of Claims Adjusting With Ema Roloff

In this special edition of The Savvy Adjuster Podcast, host Chris Nichols is joined by Ema Roloff, cofounder of Roloff Consulting. Using her years of experience influencing the digital transformation of the insurance industry, Ema answers pressing questions about the future of AI for claims processing as technology grows and changes. Find out how carriers can combine these developments with a human touch to streamline processes and deliver exemplary customer service.


Earn CE Credit During This Upcoming Webinar

Compare the roles of flood adjusters and property adjusters while exploring flood basics and claimed damages in Alpine Intel’s free adjuster webinar, Floods and Hurricanes – The Tale of Two Adjusters.

Register now to save your spot for the presentation that takes place at 2 PM ET on Sept. 11 to better understand:

  • The impact flood claims have on insurance

  • Flood basics and associated forces

  • Similarities and differences of flood and property adjusters

  • Common damages associated with water and floods

  • How these damages have been reported in claims and their assessment result


3 Questions To Ask About Water-Related Structural Claims
Damage from water intrusion can be minor or far-reaching. Check out this short video for three key questions you should ask in the event of water intrusion to more confidently reach an accurate claim resolution that accounts for the entire loss.


The Impact of Heat Waves on Electronics
It’s been a hot one this year. Learn how the summer heat can affect the damages you see in electronics claims, which components are at risk, and the role of expert assessments in determining accurate repair vs. replacement costs. Grab Your Guide


Hurricane Claims With HVAC Systems eBook

With hurricane season far from over, we can bet there’ll be more storms to weather. Prepare for HVAC claims with information on how hurricane-related perils impact this equipment, along with damage assessment results from recent major U.S. hurricanes. Get the eBook


Uncovering Commercial Fire Causes and Trends
Explore three real-life commercial fire investigations for a look at common causes and the process fire investigators use to determine the most plausible ignition sequence. Learn More


What Is Alpine Intel?

Alpine Intel is the parent company for National Fire Experts, HVACi, Donan, and StrikeCheck. We deliver the most innovative claims technology solutions and thorough, actionable claims insights to our insurance industry partners. With our operating brands under the same roof of Alpine Intel, it makes it even easier for you to rely on us for a variety of insurance assessments: HVAC and refrigeration equipment, electronics and specialty items, forensic engineering, fire investigation, and component testing. Have more questions about Alpine Intel? Check out our FAQs.

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Sign up to get September’s Savvy Adjuster in your inbox. In the meantime, check out Alpine Intel Resources for additional content. If you can’t find what you’re looking for or have questions about our suite of services, please reach out.

Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.

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