The Savvy Adjuster Newsletter — July 2024 Edition

Since water losses are common in property loss claims all year long, I’ve rounded up some resources that can help – whether you’re handling claims with plumbing issues, storm-related perils, or flooding. To ensure you don’t miss our August CE credit webinar on residential electrical fires, I’ve also included the link to sign up below, along with materials on sump pump failures, dryer fires, solar equipment claims, and more. In other news, we’re excited to share that Alpine Intel CEO Damon Stafford just released his book, Believe in Better: The Evolution of Core Principles That Pioneered an Industry, and it’s an exceptional read for anyone looking to develop their own core business values.
Earn CE Credit During This Upcoming Webinar

Electrical failures are one of the leading causes of home structure fires. But how much do you know about these events and how they’re examined by certified fire investigators? On Aug. 14 at 2 PM ET, join Alpine Intel Technical Education Trainer Kevin Huelsman for the Investigating Residential Electrical Fires Webinar. Through this presentation, you’ll learn about the prevalence of these fires, electricity basics, electrical codes and safety measures, common causes of residential electrical blazes, and tips for electrical fire prevention.
Adjusters who participate throughout the webinar are eligible for CE credit for their Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, Oklahoma, and Texas licenses. Register Now
The Savvy Adjuster Podcast: Solar Equipment Investigations
Tune in to this episode to learn the distinction between solar panels and arrays, important questions for solar equipment claims, and what to expect from expert assessments.
Water Damage in Property Loss Claims Guide
Prepare for water loss claims involving HVAC systems and electronics with this one-page illustrated guide. Gain insights into valuable claims data, understand potential causes of water damage, and learn essential tips for settling for replacements when necessary. Understand Water Damage
Water Intrusion Claim Case Study
Settling water intrusion claims without identifying the source, determining if damage was due to a single or reoccurring event, or pinpointing the damage scope can mean unnecessary settlements. Learn how an adjuster was able to avoid this fate by turning to Donan for help. Dive Into the Case
Key Indicators of Flood Damage
Flood claims may seem straightforward, but it’s important not to overlook the possibility that some or all damages predate the event. Download this guide to discover the factors experts use to tell the difference during our investigations. Get Expert Insights
Identifying Sump Pump Failure and Structural Damages
When sump pumps give out, long-term water damage can occur. Make sure you have the knowledge you need to handle claims that include this equipment. Read the Article
What Is Alpine Intel?
Alpine Intel is the parent company for National Fire Experts, HVACi, Donan, and StrikeCheck. We deliver the most innovative claims technology solutions and thorough, actionable claims insights to our insurance industry partners. With our operating brands under the same roof of Alpine Intel, it makes it even easier for you to rely on us for a variety of insurance assessments: HVAC and refrigeration equipment, electronics and specialty items, forensic engineering, fire investigation, and component testing. Have more questions about Alpine Intel? Check out our FAQs.
Sign up to get August’s Savvy Adjuster in your inbox. In the meantime, check out Alpine Intel Resources for additional content. If you can’t find what you’re looking for or have questions about our suite of services, please reach out.
Don’t miss insurance-focused resources and webinars about property, perils, and trends impacting claims nationwide by signing up for The Savvy Adjuster Newsletter.
Be sure to also tune in to The Savvy Adjuster Podcast to hear more from the experts themselves.
Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.
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Related Resources
Common HVAC Damages in Attics and Crawlspaces
HVAC systems in policyholders’ attics and crawlspaces are susceptible to various perils. Learn how damage occurs and how adjusters can ensure it’s accurately identified in claims.
Take 10: Solar Equipment Investigations | The Savvy Adjuster Podcast Ep. 15
Why the often-claimed phrase “solar panels” doesn’t begin to cover the different parts of the equipment you might see in claims.
National Fire Experts 11-Step Investigation Process Guide
Discover each phase of NFE’s systematic 11-step process for identifying a fire’s most plausible origin and cause.







