The Savvy Adjuster Newsletter — February 2024 Edition

Hope you’re doing well and staying warm! Temperatures remain low for a lot of the country, so we recommend getting cozy with a coffee and the first few episodes of The Savvy Adjuster Podcast. We announced the podcast in this newsletter last month, and now we’re excited to introduce National Fire Experts (NFE)! This fire investigation service boasts the same experience and expertise you’ve trusted for years, with improved cycle times and reports. You’ll find guides and case studies related to this service offering below, as well as a roofing materials chart, a package unit diagram, and other resources from Alpine Intel’s property assessment brands.

Alpine Intel is proud to announce that Donan Fire Investigation is now National Fire Experts (NFE). With hundreds of years of combined experience, our investigators adhere to the National Fire Protection Association’s (NFPA) guidelines to evaluate the evidence from any fire scene. As part of the Alpine Intel suite of services, we’ve improved our cycle times and reports. We decided that deserved a name change that represents exactly what we are – the experts. After our thorough, 11-step investigation, we deliver the most actionable report in the industry, providing adjusters with the most plausible origin and cause of the fire and recommended next steps. Learn More About NFE

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Be Prepared for Fire Claims

Kitchen Range Fires: What Evidence Says

Evidence tells the story in a kitchen range fire. Learn how fire investigators use indicators and nearby objects to determine if the cause was mechanical, electrical, or human intervention. Learn More – 5 minute read

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5 Things to Ask in a Fire Claim

If you aren’t sure whether you need a certified fire investigation to help with your claim, start with these questions, including knowing the cause, identifying indicators, and adhering to regulations. Find Out – 3 minute read

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Truck Fire Case Study

A truck caught fire while in motion, and the adjuster needed to know what could have caused it, and if recent maintenance affected it. The National Fire Experts investigator found the origin and cause. Read Now – 5 minute read

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Watch the Webinar

Roof claims exceeded $19 billion in 2021 and accounted for 30% of all property loss dollars, according to analytics firm Verisk. Handling residential roof claims as accurately as possible starts with knowing the basics of residential roofing types. Join Alpine Intel Technical Education Trainer Kevin Huelsman for the Anatomy of Residential Roofing Systems Webinar. You’ll learn how to better identify unique variations of the most common roofing systems in the residential market, including roof types, popular framing options, and roof covering materials frequently encountered in roof claims. Watch the Webinar

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What Is Alpine Intel?

Alpine Intel is the parent company for HVACi, Donan, and StrikeCheck. We deliver the most innovative claims technology solutions and thorough, actionable claims insights to our insurance industry partners. With our operating brands under the same roof of Alpine Intel, it makes it even easier for you to rely on us for a variety of insurance assessments: HVAC and refrigeration equipment, electronics and specialty items, forensic engineering, fire investigation, and component testing. Have more questions about Alpine Intel? Check out our FAQs.

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Alpine Intel’s content is meant to inform and educate readers using general terms and descriptions. They do not replace expert evaluations that determine facts and details related to each unique claim.